If you visited the website of one of our customers or submitted a form there
Please contact the business whose website you visited or to which you sent an enquiry first. It is generally the controller and is best placed to match your identity and the data concerned. PrivacyAds supports the business technically with a justified request: it can view, hand over and delete individual submissions including files in its account.
If you have a PrivacyAds account
Users with administrative rights can export their business's data in the account and initiate the deletion of the entire business. The deletion is carried out after a period of 14 days and can be withdrawn until then.
For everything else, send your request from the email address stored in the account to officeSPAM-SCHUTZ-BITTE-ENTFERNEN@pock.biz. State the business, account email and the action requested. We may ask for reasonable proof of identity but never ask for passwords.
Possible requests
- Access and a copy of the data
- Rectification of inaccurate data
- Erasure or restriction of processing
- Data portability, where applicable
- Objection to processing based on legitimate interests
- Withdrawal of consent for the future
Disconnecting Google
Remove the connection in PrivacyAds under "Integrations". PrivacyAds then deletes the stored access token and the search or advertising data retrieved through this connection. Evaluations already created may contain extracts of it; you can request their deletion by email. Additionally revoke access in your Google Account under third-party connections.
Disconnecting Meta
Remove the advertising account in PrivacyAds under "Integrations". PrivacyAds then deletes the stored access token and the campaign and cost data retrieved from this advertising account. Additionally revoke access in the settings of your Facebook account under "Business integrations". If you want confirmation of the deletion, write to officeSPAM-SCHUTZ-BITTE-ENTFERNEN@pock.biz; we confirm it by email.
Disconnecting other connections
The same applies to TikTok, Microsoft and the connections to a website (WordPress, GitHub, SFTP, Framer, Webflow): remove the connection in PrivacyAds and revoke the access with the respective provider or delete the token there.
Handling and limits
We acknowledge requests and generally answer them within the statutory periods. Data may continue to exist in restricted form for statutory retention reasons, for legal defence or until it is securely overwritten in backups on the regular cycle. During this time it is not used for new purposes.